Troubleshooting
Failure 1: Pump doesn't operate even after pressing ON.
| Cause | Solution |
|
Batteries were placed in wrong direction.
|
Place batteries in correct direction.
|
|
Batteries are depleted.
|
Replace the batteries. |
|
Foreign objects or liquids remaining on level sensor.
|
Clean the level sensor. |
Failure 2: After pressing ON, pump works but stops soon.
| Cause | Solution |
|
Batteries are depleted.
|
Replace the batteries.
|
|
Foreign objects or liquids remaining on level sensor.
|
Clean the level sensor.
|
|
Direct sunlight activates level sensor by mistake.
|
Do not use the pump in direct sunlight.
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Failure 3: Pump stops before receiving tank is full.
| Cause | Solution |
| Batteries are depleted. | Replace the batteries. |
|
Level sensor is too low and is touching the liquid.
|
Adjust the discharge nozzle to proper height.
|
Failure 4: Make noise when working.
| Cause | Solution |
|
Pump impeller falls off.
|
Pinch the motor cover to remove it, fix the impeller and restore the cover. |
Failure 5: Pump is working but unable to transfer liquid.
| Cause | Solution |
|
Too many air in the hose to prevent the pump from working.
|
Insert the intake hose into liquid firstly, then press ON, not the opposite order. |
Failure 6: Pump works great last time, but won't work after being stored for a long time(more than 1 month).
| Cause | Solution |
| Batteries are depleted. | Replace the batteries. |
| Pump impeller get stuck. | Rotate the impeller manually. |
If you still have a trouble with the pump, please feel free to contact our support team.